SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of assortza.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of assortza.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Decent, but expected more.
I've always struggled with finding new ideas for dinner but not anymore thanks to this awesome kit! It offers so much variety; every night feels like dining at a different restaurant.
The chili guide in this bundle is top-notch. It's given me lots of ideas for batch cooking that suit my taste buds perfectly. Plus storing them for easy reheating has never been simpler.
✨
Tried one of their protein-packed one-pan recipes last night... delicious and easy cleanup too
The one-pan meal checklist is such a great idea! It's so convenient and cuts down on cleaning time too. And with protein-packed meals, I know I'm eating healthy.
This bundle is perfect for someone like me who's always on the go, yet craves home-cooked meals.
Made some of the freezer-friendly comfort meals over the weekend and they were delicious! Just popped them in the microwave after work today and voila - homemade dinner ready in minutes
this is a game changer for busy people who love homemade food but lack time
Helpful bundle, slightly repetitive.
The chili guide? Perfect for batch cooking. I’ve customized mine to be extra spicy 🌶️
This kit has made meal prepping so much easier for me - no more last-minute dinner stress! Plus, having these freezer-friendly meals ready at hand means always being prepared with satisfying dishes regardless of how hectic my schedule gets.
Freezer-friendly dishes have saved me on busy nights. No more last-minute cooking stress!
Made some dishes in advance using Freezer Feast Magic - tasted just as good reheated 🌟
Love this kit! saved me so much time with the make-ahead meals, they're a hit at home.
As someone who loves chili, the guide included in this bundle is fantastic. You can customize your own recipe and it gives tips on how to store it properly - no more bland canned chilis!
The variety of hearty chili recipes provided here is simply awesome! You can tweak them as per your cravings or dietary needs making each meal unique and exciting.
I was skeptical at first but after trying out some recipes from the Freezer Feast Magic guide... Wow! They reheat beautifully and taste as good as fresh even after days.
I'm new to meal prepping and this kit has been an excellent resource for getting started. The steps are clear and actionable which makes everything less intimidating than other guides I've tried before.
The chili guide...oh boy 😍 It offers step-by-step instructions on making the most flavorful batch of chili ever! What's great is you can customize your chili according to your own preferences or dietary needs which makes it versatile and perfect for anyone who enjoys good food without too much hassle. Having these hearty chili recipes up my sleeve has definitely spiced up our dinner times!
This is an amazing resource for anyone who loves comfort food but doesn't always have the time to cook from scratch. The protein-packed one-pan meals are especially great - tasty and quick cleanup!
One-pan meal checklist is pure genius. Quick and healthy dinners are now a breeze!
The structure of the bundle is thoughtful and practical. I appreciated the protein-packed one-pan checklist, though I found myself wanting a bit more guidance for absolute beginners who might not feel fully confident yet.
I love how customizable everything is! Whether you're vegan or meat-lover like me, there's something here for everyone.
If you're looking for diverse yet easy-to-make meals, look no further than this bundle. Between the freezer feasts and one-pan wonders, there's something for every palate here.