SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of assortza.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of assortza.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I finally feel ahead of my meals instead of behind. The structure is clear but flexible, which makes it easy to stick with. Grocery shopping is quicker, and my evenings feel smoother overall
Outstanding
Dinner time used to feel chaotic, but this changed everything. I feel prepared before the week even begins. The layout is clear and thoughtfully designed, which makes it easy to stick with. It’s practical, realistic, and helps me stay on budget. I genuinely look forward to cooking again.
This bundle made my week feel instantly more organized
I appreciate how realistic this system is for everyday life. It doesn’t expect perfection — just consistency. That alone makes it sustainable. Planning is quicker, shopping is smoother, and I feel far more confident in the kitchen. Dinner time finally feels peaceful again.
Absolutely love how simple and practical everything is
This completely transformed how I handle dinners. Instead of scrambling at the last minute, I now have a dependable plan. It’s flexible enough for busy nights but structured enough to keep me organized. The cozy vibe makes it enjoyable to use. I wish I had discovered it sooner.
It’s been a wonderful addition to my routine.
Dinner used to feel chaotic, but this brought order back into my kitchen
This made dinner planning feel manageable again. I appreciate how straightforward it is to use. No more scrambling at the last minute — just calm, intentional meals.
I’ve never felt this prepared heading into a busy week
I didn’t expect such a small change to make such a big difference. This system keeps me focused and eliminates the daily dinner panic. It’s adaptable to my schedule and still leaves room for creativity. Even my family has noticed how much smoother evenings feel now.
Planning is quick, grocery trips are focused, and evenings run smoothly
Meal planning used to drain my energy, but this made it effortless. The guidance is straightforward and easy to implement right away. I appreciate how it supports variety without adding complexity.
I love how adaptable this bundle is. It fits into my schedule without feeling overwhelming. Cooking feels enjoyable instead of like another task on my list
It’s simple, practical, and surprisingly motivating. I look forward to planning each week
It’s been such a helpful addition to my weekly routine.
What I love most is how approachable this system feels. It’s not overwhelming, even if you’re new to meal planning. Everything works together seamlessly, making dinner decisions simple. I’ve saved money, reduced waste, and actually feel excited about cooking during the week.
Happier evenings
This bundle feels like having a quiet kitchen assistant. It keeps everything organized without overcomplicating the process. I love that I can customize it while still following a clear structure. My evenings feel more relaxed and less rushed. Cooking has become something I enjoy again.
Less chaos
Everything feels so streamlined now. The guidance is realistic and easy to follow.