SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of assortza.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of assortza.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This toolkit is a must-have for all parents starting the potty training journey. The AI-powered insights are truly amazing, they helped me spot readiness signs way before my kid could communicate them.
This 3-in-1 bundle is perfect if you want a structured approach to potty training. It worked wonders for us!
This toolkit is a boon for parents. It's comprehensive, easy to understand and it really helped me recognize when my kid was ready for potty training.
A friend recommended this toolkit to me and honestly, it didn't disappoint! It's practical yet comprehensive—just perfect
✨
AI readiness guide? Mind-blowing 🤯
all information compiled into one digital bundle saved time and effort - very practical indeed
The guidance feels responsible and well researched. However, it requires sitting down and reading carefully, which can be hard as a busy parent. A slightly more condensed “quick start” version would make it even better.
Just downloaded this potty training toolkit and it's a breath of fresh air. It has everything I need in one place - no more endless googling for me.
Never thought I'd find peace of mind in a toolkit but this one did it! Knew exactly when to start potty training thanks to expert advice included.
Very helpful, slightly overwhelming.
I can see the effort put into structuring the bundle carefully, and it does provide helpful insights about readiness. However, I struggled with translating the advice into our busy household schedule. It would benefit from clearer time-management suggestions and practical examples for working parents juggling multiple responsibilities throughout the day.
No guesswork needed with this toolkit, a relief indeed.
The practical benefits of this toolkit cannot be overstated. It helps you stay on track, understand your child's readiness signs, and saves so much time!
Superb
For anyone wanting to take control of potty training, this bundle is a must-have! Can't stress enough how helpful it was for us
Decent resource, but felt slightly overwhelming at times.
The best part? All the information you need packed into one digital download. Saves so much time!
Structured, yet lacked warmth.
Using AI to spot readiness before your child does? Genius! This bundle had me feeling like I could handle anything that came my way during the process.