SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of assortza.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of assortza.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
i reorganized my shelves using the suggestions and now they actually look styled not messy.
looks stunning.
i thought i needed a new couch turns out i just needed better placement and balance.
From clueless to clued-up with these guides! Now I'm styling like a pro 😎
easy and fun!
so easy to follow honestly. i didn’t feel overwhelmed at all.
The color coordination advice made my open-plan space feel cohesive for the first time.
This bundle has made the daunting task of redecorating an absolute breeze 🌬️ Loving the results!
This isn't just another boring decoration guide – each room gets its own unique treatment here! 👌
superb
The checklists are so detailed; they ensure you don't miss any important steps or elements.
i was overwhelmed trying to decorate my apartment, and this made it feel doable. the living room tips showed me how to shift my sofa, layer lighting, and use pieces i already had in smarter ways. the checklists are clear and realistic no fancy design talk just actionable steps. within a weekend my space felt calmer and more cohesive. instant download meant i started right away and actually finished a room for once. such a confidence boost. it finally feels like my home now. simple practical and effective.
Seriously impressed by how comprehensive yet user-friendly these guides are - kudos to the creators.
Guests love the new look!
👌
downloaded it and started immediately. no waiting no confusion just action.
I've never seen such a thorough, easy-to-follow set of decoration ideas - worth every penny.
incredibly helpful
The dream home planning guide helped me see awkward corners as opportunities. I turned a neglected nook into a reading spot just by rearranging pieces I already owned.
It helped me visualize my entire home before moving a single chair.
My rooms finally feel connected instead of chaotic.
I’m not a “decor person” but this made me feel like one. The instructions are simple yet thoughtful, and the living room tips completely changed how I use my existing furniture.
worth it
I’ve tried so many decorating guides that felt overwhelming, but this one breaks everything down room by room. The color checklist alone helped me finally choose a palette that flows from my hallway into my kitchen without clashing.
Highly recommended.