SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of assortza.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of assortza.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
As someone totally new to AI skin tools, I felt surprisingly confident after reading through the guides. The explanations are friendly and not intimidating, which I loved. I do wish there were a few more real photo examples to compare results with, since that would make it even clearer. Still, very helpful overall 🙂
The explanations are clear without feeling watered down. I finally understand what those AI skin scores actually mean instead of just staring at numbers.
Simple, yet powerful. 💥
What I love most is that it’s designed for everyday people. You don’t need special software or equipment. Just your phone and some guidance.
The Smart Skin Secrets ebook felt like having a knowledgeable friend explaining things over coffee. I finally understand texture vs. dehydration and how AI picks up subtle changes.
Simple and smart
recommend💯
If there was an award for 'Best Skincare Companion', these guides would win hands down! They've made such an impact on how I care for my skin 💖
wow
Who needs to pay for fancy treatments when you can achieve glowing skin at home with this bundle? It's saving me a fortune!
Couldn't be happier with it.
I appreciated that it focuses on evaluation, not just pretty charts. The sun damage checklist made me re-think my sunscreen habits immediately.
honestly such a smart little bundle. easy to follow and not overwhelming at all.
Quick, clear, and genuinely useful. I’ve already recommended it to my sister.
The modern tools guide gave me confidence to try platforms I had avoided before. Now I actually understand what the data means.
I was skeptical about AI-powered anything but boy was I wrong. The personalized advice from these eBooks is spot-on.
useful
Very beginner friendly, though still detailed enough to feel credible. That balance is hard to pull off and they did it well.
💖💻✨
Boosted my confidence instantly!
This pack takes 'know thyself' to another level - it's like getting to know your skin on a first-name basis!
The selfie walkthrough is incredibly detailed. It even explains angles and lighting which honestly changed the accuracy of my results. I didn’t expect that level of guidance from a digital download.
The best part? Seeing actual results! My complexion is clearer and brighter than ever thanks to these guides 🥰
Brilliant!
I appreciated how it walks you through interpreting results instead of blindly trusting them. That nuance makes a big difference.