SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesnβt include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you havenβt received tracking info within 5 days, please contact us.
My tracking says βno information available at the momentβ.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us withinΒ 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product youβve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of assortza.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of assortza.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message onΒ Contact UsΒ page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Clear guidance, minor repetition
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Iβm not tech-savvy at all, but this made AI skin analysis feel approachable. The explanations are simple without being dumbed down. That balance is hard to find.
I downloaded everything in under a minute and started with the selfie guide right away. The step-by-step breakdown made using AI on my own photos feel simple, not intimidating. I finally understand how to spot early sun damage without spiraling into Google searches.
Great checklists, dense sections
simple but powerful
Remarkable!
i felt empowered after reading through it. not scared of tech anymore which is saying something.
Absolutely love this resource! π
Phenomenal!
The digital format is perfect because I can revisit sections whenever I notice changes in my skin. It feels like having a reference manual in my pocket.
love it!!
As someone totally new to AI tools, I appreciated how clearly everything was explained. The beginner-friendly tone made me feel capable instead of confused. The checklist for sun exposure was especially helpful since I live in a sunny climate and always worry about hidden damage.
The instant access is perfect for late-night curiosity spirals π I downloaded it at 11pm and by midnight I was analyzing my own skin like a pro.
Incredibly practical guide
Easy download, instructions could be shorter
The checklists are structured yet flexible. I can adapt them based on my own concerns without feeling boxed in.
π―π₯
i love that its instant access. no waiting, no shipping just click and learn. the selfie instructions were surprisingly detailed and helped me get better lighting for more accurate results.
The structured checklists keep me grounded. Instead of panicking about every tiny spot, I can evaluate concerns logically and calmly.
Clear, friendly, empowering
πβ¨
surprisingly thorough
Obsessed already π