SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of assortza.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of assortza.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This bundle has boosted my confidence as a first-time mom. I can now prepare the baby's meals without any fear or doubt.
I can’t say enough good things about this bundle! The formula is gentle and mixes so easily. The extra items are incredibly useful and have made my daily routine so much smoother. I would absolutely recommend this to any new parent! 🍼💖✨
I'm impressed with how straightforward this guide is. New parenthood can be overwhelming but this really helps!
As a first-time mom, I was overwhelmed until I got this bundle. Now feedings are stress-free!
Stress-free! 🌿🍼
Love it! 🍼💖
Formula feeding has never been this straightforward. This bundle is a godsend for new parents!
Feeding baby used to be so stressful but not anymore thanks to this wonderful product.
I’m so impressed with this set! The formula is easy to prepare, and my baby loves it. The added items are incredibly useful, and they’ve made my day-to-day life so much easier. This bundle is a must-have for new parents!
We've seen such an improvement in our baby's health since we started using these guides.
As a first-time parent, finding the right products for my baby has been overwhelming. This bundle made everything so much easier! The formula is incredibly easy to prepare, saving me time and stress. I love that it’s packed with essential nutrients, making me feel confident in giving my baby the best start. The accompanying items are also great – practical and thoughtful. The bundle offers convenience and peace of mind, which is exactly what every new parent needs! The whole process from delivery to using the product has been seamless
The Confidence Collection has truly given me confidence in my parenting skills.
This product is amazing, it takes all the guesswork out of feeding time.
If you're a new parent, this bundle is exactly what you need. The formula is gentle on my baby’s stomach and so easy to mix. What I really appreciate, though, are the thoughtful extras that come with it – they’ve been incredibly useful. It has saved me a lot of time and energy during those sleepless nights. I no longer have to stress about whether I’m providing the right nourishment for my little one. This set has exceeded my expectations in every way. I truly feel confident and supported in my parenting journey! 😊💫👶
I can’t believe how convenient this set is! The formula is easy to prepare and gentle on my baby’s stomach. The added items are practical and make life much easier. It’s a must-have for any new parent trying to stay organized and stress-free. 👶💖🌿
Amazing
A must-have for new parents! This bundle is so convenient, and the formula is perfect for my baby. The extra items are practical and help me stay organized. I feel so much more confident with this product in my life! 👶💙✨
Super convenient! 👶✨
Last review here, just gotta say: if you're on the fence about this—don't be. It's worth every cent and will save you so much time and worry 💯
Absolutely worth every penny - makes feeding times smoother and less stressful 😊
New parenting just got easier with this 3-in-1 Bundle. It's like having an extra pair of hands around!
This bundle is fantastic - it's given me confidence as a new parent, and my little one loves the formula!
Seriously, why didn't I find this sooner? Feeding time just got a whole lot easier.
Perfect! 🌟👶💖
This is more than just a product, it's been my guide through the tricky world of baby formula. 5 stars ⭐️⭐️⭐️⭐️⭐️