SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of assortza.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of assortza.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Digital downloads make it easy to access these resources anytime, anywhere - convenience at its best!
i've seen great improvement in my teenager’s study habits since we started using this toolkit
it's easy to use and can be accessed anywhere - perfect for busy teens like mine
Career support provided by this bundle is truly valuable; it’s helped my teen consider many options they hadn't thought of before! 💼
Packed with practical guides, checklists, and resources that are really effective for personal growth.
Finally found a resource that actually helps with time management and reducing procrastination!
Unlocking the full potential of my teen has been a breeze with this toolkit. The comprehensive and practical approach to building smart study habits is exceptional.
Everything in this bundle is digital which means we can access it anytime, anywhere! This flexibility has been very beneficial for our busy schedules.
The focus on building smart study habits really stood out to me when we first started using these materials - it's made such a difference already!
Strong guidance overall, although some recommendations feel better suited for older teens than younger ones.
Extracurricular support checklist helped balance activities and academics!
A step-by-step guide that helps explore various career options? What more could you ask! This roadmap provides valuable insights into building future-ready careers
Great resource, just feels a little long at times.
No need to worry about forgetting anything thanks to the clear academic success checklist included here. 📝
Helpful, but needs updates.
The step-by-step career support checklist has been super helpful in exploring different paths.
This 4-in-1 digital bundle equips your teen with tools they need to thrive academically as well as personally
Made academic success achievable for my teenager by reducing procrastination
Toolkit's really comprehensive, covers everything from study habits to future career planning.
My Teen Has Developed Valuable Skills And Reduced Procrastination Thanks To This Toolkit.
Practical
It's amazing how much difference good study habits make! Thanks to this guide, my teen has become more focused during her study sessions, leading to better grades at school!
I appreciate how comprehensive this toolkit is – covers studying, careers, extracurriculars...
Useful, slightly overwhelming.