SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of assortza.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of assortza.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The Teen Extracurricular Support Checklist has been incredibly helpful in balancing various activities while enhancing skills necessary for college applications
My son used the academic success checklist and his grades are improving!
Bought this toolkit for my niece. She says it helps her stay focused in school
😍😍😍
Totally impressed by the detailed guide on building smart study habits in teens.
Structured, but not flexible.
This toolkit is a treasure trove of resources for teens struggling to stay organized, motivated and successful in their academic journey. It's not just about studying smarter - it also includes practical guides on managing extracurricular activities and planning for future careers. I've seen my teen go from procrastinating to being proactive with their time thanks to the easy-to-follow checklists provided.
Effective
We've been using the extracurricular support checklist recently as college application season approaches. My teenager feels more confident showcasing their skills now!
The academic and extracurricular balance guidance is genuinely helpful and structured in a way that promotes responsibility. That said, some of the language feels slightly repetitive in tone. A bit more variety in phrasing and fresh examples would keep teens more engaged from start to finish.
This toolkit has made it much easier than ever before encouraging good study habits among teenagers. 🎯
This toolkit has empowered my child with the right tools to succeed acadically and personally. They're more focused, organized, and driven than ever before!
Toolkit's amazing! Improved my teen's focus and follow-through skills.
The career checklist provided direction to my teen. Superb resource!
This toolkit empowers teens like mine to take control of their academic journey. It's fantastic!
Eased the stress of college applications with its practical checklists.
The comprehensive nature of this toolkit sets it apart from other similar products on the market. It covers everything from study habits, career planning to balancing extracurricular activities - you name it! My teen has been able build essential skills that will help them succeed now and later in life thanks to this kit.