SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of assortza.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of assortza.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Made finding Fido's leash so easy!
I love that it’s not just about throwing things in bins but creating a system that works for you and your pets.
No more stress finding what I need when I need it – everything is so neat and tidy now!
Saves time; everything is so organized now.
The tips are super helpful and efficient 👍
this guide is a lifesaver for any pet owner. i've got three dogs and a cat, and this helped me declutter their stuff in no time. best part? it's all digital!
This system has been a lifesaver for me and my three dogs. Cleaning and storing their stuff has never been easier. Highly recommend!
The practical tips in this bundle have transformed my space into an organized haven for my pets' supplies - no more mess!
wish I'd discovered these cleaning and storage techniques sooner - they've really helped keep my pup's belongings in top-notch condition 🐶
helpful, though the guides are a bit basic
Seriously helpful guide - it’s saved me so much time cleaning up after my cat.
I've always struggled with keeping all of my cat's items organized, but not anymore! This 3-in-1 bundle is perfect for busy pet owners like me.
The guides are easy-to-follow and very practical - highly recommend!
No more hunting for leashes, yay!
busy cat mom here - the time-saving tips are amazing!
I appreciate the creative strategies for minimizing clutter in my home.
Perfect for busy pet owners like myself who need an efficient storage system.
Finally found a way to keep my pet's stuff organized! This digital bundle is full of practical tips and checklists. 🙌
Love this guide! It's packed with practical tips for organizing pet supplies. No more hunting for leashes or toys, everything is easy to find now.
I was drowning in pet toys before I found this system. Lifesaver!
Finally, an easy way to organize all my dog stuff!
easy to follow, but the storage solutions could use more customization options. Overall, a good buy!
No more hunting through piles of toys, leashes, and food containers. 😌
The 3-in-1 approach is perfect for organizing my dog's toys and food containers. Highly recommend!
Finally got rid of all the mess in my house with these time-saving tips! My cat’s belongings have never been so organized.