SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of assortza.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of assortza.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Finally got my pet clutter under control thanks to this digital bundle. The guides are easy to follow and the results are amazing! My home is so much tidier.
This bundle helped me save so much time organizing my dog's stuff.
this 3-in-1 system is perfect for busy pet owners like me who need practical tips to declutter and organize their space.
If you're tired of hunting through clutter for your pet supplies, this is definitely worth checking out!
This digital guide is a lifesaver for busy pet parents like me, it's so practical and easy to follow.
Seriously, this system is perfect for multi-pet homes.
Thanks to these efficient ways to store, clean, and maintain my dog's items from the guides included here, I've saved so much time and effort!
Love this bundle! It's helped me declutter my pet supplies, big time. 👍
My life has become so much easier since I started using this system, everything is just where I need it.
i'm not usually one for organization systems but this one is different! it works perfectly for our multi-pet household.
A must-have for any pet owner looking to create an organized space - it even helps keep your pets happy too!
Digital format is convenient. Started using it immediately!
I like the practical tips, though the system doesn't work for all types of pet supplies. Some things still get cluttered.
No more hunting for grooming supplies - everything is now in its place.
ok
Love how it's all digital and ready for immediate use!
as a busy pet parent, i needed something straightforward, and this did the trick. i’m no longer overwhelmed by the mess of toys, treats, and grooming supplies. the tips are simple, and it made my life so much easier. i even started cleaning up after my pet more regularly!
wish I'd found this sooner. It's perfect for my busy schedule.
This isn't your typical 'throw things in bins' type of organizing – it’s a complete system that works wonders for any home with pets.
Love this digital bundle! Cleaning and storage guides are a lifesaver, no more cluttered pet supplies. 😊
A life saver! Now I can easily find what I need when I need it.
saving so much effort maintaining all of my dog's items now.
this isn't just about tossing things in bins—it’s about creating a system that works specifically for you and your pets. thumbs up 👍
so practical and easy to use, wow.
This bundle was perfect for me, tired of sifting through piles of pet supplies every day.