SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of assortza.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of assortza.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Love this digital bundle! I was so confused about skincare, but these guides are clear and easy to follow. The hydration guide is a standout - my skin feels amazing since I started hydrating properly. Also appreciated the supplement checklist, really helped me choose what's best for my skin. All in all, it’s been super helpful for creating a routine that works for me 😊
This pack really makes skincare easy. Building consistency with the step-by-step routine guide - seeing results!
The supplement checklist is great - no more guessing what works. Now I can choose supplements with confidence knowing they'll actually benefit my skin.
Just got this pack and I'm already seeing a difference in my skin! The hydration guide is super helpful, and the supplement checklist cleared up so much confusion. Not to mention it's all easy to follow - just what I needed for my busy schedule.
Finally found a skin routine that fits my busy life, love the focus on hydration and supplements!
Downloaded this pack and wow, it's a lifesaver! The hydration guide really opened my eyes to how important water is for skin health. And the checklist? Super handy for choosing supplements 😊 Totally recommend!
Easy to follow, very effective
feel so much more confident with my skin now. This guide helped me create a sustainable routine that I can actually follow every day. My skin looks healthier, more hydrated, and glows naturally. The simplicity is the best part, and I love how easy it is to stick to the plan
Love the hydration tips, skin feels so much better already!
The supplement checklist is awesome; finally confident about what supplements actually benefit my skin health. Plus, the step-by-step framework keeps me consistent.
Finally, a skin routine that's easy to follow. Step-by-step guide is 👌
Incredible!
I'm all about simplicity and this pack delivers! I've learned how to hydrate properly (game changer!) and build consistency in my skincare routine. Plus, the smart habits guide has helped me make long-term changes that actually work. If you're feeling overwhelmed by skincare rules like me, give this a go!
Love how this pack simplifies skincare, hydration tips are a game changer!
👍👍👍
No more confusion about skincare, just simple steps for healthy glow.
This bundle saved me so much time! All the essentials in one download.
I've been using these guides for a few weeks now and I'm amazed at the difference in my skin. It feels softer and looks healthier. Plus, having all this info in one place saves so much time 👍
This bundle has saved me so much time trying to figure out what works best for my skin. It focuses on hydration, supplements, and daily habits instead of following trends which I love because consistency is key when it comes to skincare!
Must-have
love the simple steps. No more confusion 🙌
This bundle saves me so much time! Everything's in one place, no need to search the internet for hours anymore. Plus, the steps are easy to follow at my own pace 😊
Great pack for skin health, lacks a bit in lifestyle habits area
Consistency in my skincare routine finally achieved with this bundle.
Love the hydration guide, skin feels so much better!