SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of assortza.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of assortza.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Wow, my home feels fresher already. Love the expert advice!
We have four rescue pets and honestly the house used to smell like them no matter what I did. This bundle helped me rethink everything. The hygiene guide explains how to manage odors at the source instead of masking them, which was eye opening. I reorganized feeding areas and created a cleaning station near the door for muddy paws. The checklist keeps me accountable, especially with brushing and washing bedding regularly. It sounds simple, but having it all laid out step by step made it stick. I feel less stressed walking into my own home now. It smells clean, looks tidy, and I am not constantly apologizing to visitors for pet mess. It feels balanced and manageable.
Love this bundle! It's made managing my cat and dog mess so much easier.
I was struggling with managing fur, odors, and messes from my cats and dogs until I found these guides. They've been incredibly helpful in keeping things tidy around here.
Great resource for pet parents dealing with odors and fur everywhere. My house feels so much fresher now.
saying goodbye to constant cleaning stress feels amazing!!
No more fur everywhere, great advice!
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as a multi cat household, i thought constant vacuuming was just my life now. this digital bundle proved me wrong. the step by step pet care routine helped me rotate grooming days and set up simple cleaning zones around litter areas. the tips for managing odors were practical and not complicated, which i appreciate. i followed the checklist for a week and already noticed less buildup of fur on furniture. the guide also explains how to stay ahead of mess instead of waiting until it gets bad. that mindset shift alone reduced my stress so much. my apartment feels fresher and more organized, and guests have even commented on how clean it smells. i feel more in control and less overwhelmed every day.
This digital download has been a lifesaver. I've got three dogs who love to shed and make messes but now I feel like I'm in control of the cleaning routine instead of it controlling me!
wow! hygiene maintenance with multiple pets has never been easier.
Fur? What fur? My furniture has never looked cleaner.
Love this bundle! It's made dealing with my cats and dogs so much easier. The checklists are a godsend for staying organized, plus the tips on managing fur and odors have my home smelling fresh.
With 5 pups at home, maintaining hygiene seemed impossible before getting hold of this bundle. The expert advice and practical tips have made all the difference!
The Tidy Pet Guide from this bundle has been monumental in helping me manage hygiene needs for all four of our family pets. Couldn't recommend it enough!
as someone who has both cats and dogs at home, i appreciate all the tips for managing fur, odors, and pet messes. feels like my house is fresher already!
I was skeptical about a digital bundle actually changing anything, but wow 😊 The expert advice feels like it comes from someone who truly understands multi pet households. I used the checklist to reorganize my cleaning supplies and set up mini stations around the house. That alone cut my cleaning time in half. The guide offers small, actionable strategies like quick daily sweeps and consistent grooming rotations that prevent buildup. I have two cats and a senior dog, and their combined shedding used to overwhelm me. Now the house smells fresher and looks more put together. I feel organized, calm, and way more confident handling mess before it gets out of hand.
This guide has made managing fur and odors so simple.
The step-by-step checklists are really efficient for keeping things tidy.
Never thought something as simple as a checklist could change how clean my house is! With two cats and a dog, things can get chaotic fast but these resources keep me organized.
If you're tired of muddy paw prints on your floor, get this digital download. It's been a big help in managing all kinds of pet messes at home.
Useful checklist overall, formatting feels cramped at times.
I was always overwhelmed by the constant shedding from my cats, but these guides have totally changed that. Highly recommend!
Muddy paw prints? Not a problem anymore! This is seriously handy stuff.
Feels like I finally have control over cleaning.