SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of assortza.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of assortza.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It's so intuitive and user-friendly, makes planning my travel essentials a breeze.
It's like having a personal packer.
travel made simple, love it
Packing just got smarter with this tool - no more overpacking or underpacking!
Tried this on my last trip and wow - what a difference! Packing was effortless and I didn't leave anything behind 😊
Thanks to this tool, I’m able to plan out my trips without the usual packing anxiety. The AI helps me avoid overpacking and ensures I have everything I need. I can even tweak the list based on personal preferences. It’s like a packing assistant that saves me so much time!
Life-saver for trips!
This is awesome! The AI knows exactly what to pack based on where I'm going. 👏
I've always struggled with overpacking, but this AI system helped me take just the essentials. Really helps in reducing luggage weight!
Love the AI packing list! Makes travel prep so stress-free. 👌
Packing used to be such a chore, but not anymore thanks to this genius solution.
It’s really impressive how accurate the suggestions are - they were spot-on for both business trips and vacations I’ve taken recently!
Who knew travel could be stress-free? With the help of this AI, my packing list was sorted in no time. Loved how it tailored the list based on my destination and duration of stay.
No more forgotten items. 🙌
This tool is a lifesaver!
The AI packing list is revolutionary. It takes away all the guesswork from what to carry when traveling.
This tool takes all the stress out of preparing for a trip. I simply input where I’m going, and it provides a thorough list. The AI even accounts for the time of year and activities, which is super helpful! I can’t believe I ever packed without it
I'm amazed at how efficient and practical it is - truly revolutionary for travel!
Traveling's a breeze with this system.
This product has revolutionized how I pack for trips. No more forgotten items or last-minute panic buys at the airport.
Packing? Done quick and easy.
I no longer worry about forgetting my essentials when I travel. The AI creates a customized packing list for every trip, ensuring that I’m always prepared, no matter the destination or occasion. It’s like having a personal travel assistant in my pocket
No more forgotten items.
This tool has been such a lifesaver. It's like having your own personal assistant reminding you what to bring on your travels.
This has been an absolute game-changer for my travels! I used to always forget something essential, like toiletries or chargers. Now, with this tool, I can pack with ease, knowing that the AI has covered all my needs. The best part? It customizes suggestions based on where I’m going and the activities I’ll be doing. I no longer stress over my suitcase, and I can focus on the fun part of the trip! 🌟✈️