SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of assortza.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of assortza.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Achieved mental clarity using their guided journey through meditation, simply brilliant!
The visualization techniques are amazing! I feel more positive already.
bought this bundle for peace of mind. did not disappoint
Useful guidance, though not very advanced.
I'm new to mindfulness but these resources have been super helpful.
bought this on a whim but wow, what a surprise! the guides are so simple yet effective at promoting peace and reducing stress.
Tried many methods before but nothing worked like this one did on reducing stress. Great stuff! 💯
as someone who's always on-the-go, quick access resources like these are perfect. they fit seamlessly into my busy schedule and have made a noticeable difference in my overall well-being.
as someone who's always struggled with anxiety, I found these resources incredibly helpful. they provide actionable steps to achieve mental clarity
the physical activity checklist is so easy to follow and actually works
worthwhile
I appreciate that everything's in one place. super convenient for busy days.
love the meditation guide, helped me find calm in chaos.
Great stress bundle, some ideas felt familiar.
the checklists are my favorite part of this bundle - they give you clear, actionable steps to follow which makes things so much easier
i'm a busy professional and these resources fit perfectly into my schedule! they're straightforward and practical, no complicated theories or practices.
Daily routines just got less stressful thanks to this digital bundle.
Helpful tools, wanted more.
the 5-in-1 bundle has been a wonderful addition to my routine. the meditation guide is thorough and easy to follow, making it simple for me to find calm amidst chaos.
Calming, practical, slightly repetitive.
wanted something simple and effective for mental clarity - found it here!
these guides don't beat around the bush - straight-to-the-point advice that's easy to implement. love how straightforward they are!
stress-free movement checklist is a gem, got me moving and feeling great!
The physical activity checklist is simple yet so effective. i've started incorporating some of these activities into my day, and i can already feel the difference!
This bundle offers practical advice that’s easy to implement - love it!