SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of assortza.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of assortza.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
What a great resource for parents! This bundle has helped me support my kid's hobbies and interests in the best possible way. It's practical, easy to follow, and very beneficial.
i was struggling with setting screen time limits, not anymore thanks to this bundle!
Would’ve liked examples for different age groups
wish I had this when my first kid was young...
I appreciate how all-inclusive this toolkit is: nurturing passions while ensuring well-being through balanced screen usage...it truly caters to modern parenting needs.
Finally, practical advice for raising independent kids. So relieved to have found this.
raising independent kids guide was super helpful.
this bundle is a must-have for parents.
i'm confidently supporting their passions now.
My child's independence has soared since using these resources.
As a parent, you always want the best for your child and this bundle helps achieve just that! My favorite part? The hobby checklist which ensures their creativity flourishes
I've found the hobby support checklist extremely useful! My kids' creativity is flourishing thanks to this wonderful tool.
Awesome tool for parents, it promotes healthier habits in the digital age.
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Overall, I found this bundle to be comprehensive and insightful - definitely worth downloading if you're about to start potty training.
the toolkit is a great resource for parents who want to take control of potty training. it's got everything you need all in one place and the guides are so helpful.
This isn't just another parenting guide - its focus on real-world solutions makes it stand out from other resources I've tried before.
Hobby support checklist was just what we needed to nurture creativity in our home.
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nurturing my child's hobby became so much easier.
Finding screen time limits that work has been a struggle until now. Grateful for this help