SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of assortza.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of assortza.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
best parenting resource i've found!
I must say, the Raising Independent Kids guide from this pack is outstanding! My kid seems more confident and capable since we’ve started applying these tips
i'm not usually one for guides but this one surprised me. the tips are practical and easy-to-follow, making parenting just that much easier
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The balance between fostering independence and providing necessary guidance struck by these guides is commendable
This bundle has been so helpful in raising an independent child. The tips are actionable and have really boosted my child's confidence.
Since getting the Raising Independent Kids book from this collection, I've noticed an increase in responsibility and self-sufficiency in my kid - impressive stuff indeed!
picked up this digital download on a whim and i'm glad i did - lots of practical advice inside
I found the screen time guide particularly useful. It’s hard managing digital boundaries but this resource gave me effective strategies for setting limits without causing stress or arguments.
More niche hobby examples would help
I appreciate the holistic approach of this bundle - covering everything from independence to hobby support. It feels like it addresses all areas of modern parenting challenges.
One thing I noticed after getting this bundle is that my child seems more engaged and enthusiastic about their hobbies, which is wonderful!
Didn’t dive deeply into gaming specifically
i feel more confident as a parent now
Recommend
Found the screen time guide really useful. It helped me set balanced limits without causing any stress or arguments.
Never thought setting effective screen time could be this easy. This guide helped me out!
Supporting my little one’s hobbies has never been easier thanks to the Hobby Support Checklist included here! Seeing them thrive brings joy every day 💕
This digital package has genuinely changed how we manage screen time at home. No more arguments about turning off devices!
Impressive
Satisfactory
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