SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of assortza.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of assortza.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
My daughter used to avoid everything because she was so worried about failure. Now, she’s taking more risks and thriving! I can’t thank you enough for these strategies.
Couldn't be happier with it.
I was skeptical at first but wow, what a difference it's made in our home!
I’m amazed at how quickly my child’s social anxieties have improved. The checklist has been such a huge help in making social interactions easier for him!
worthwhile
Simple, straightforward, and super effective. We’re seeing a huge change in my daughter’s confidence when it comes to new situations and handling judgment from others.
Great guides, but a bit repetitive.
The fear of being left out was really affecting my son, and this checklist helped him feel more secure in social situations. I’m so happy to see him making more friends now!
So glad I bought this!
The guides are okay, but they don’t go as deep as I hoped. Some techniques are helpful, but others felt too basic. My child showed some improvement, but I was expecting more tailored advice for our specific situation. It’s a decent product, just not exactly what I was looking for.
Love this digital download! It's helped my child overcome their fear in a supportive and kind way. Highly recommend!
My daughter is finally understanding that it’s okay to make mistakes. This bundle gave us the tools to help her see failure as a step forward. 🙌
Absolutely love this resource! 😍
amazing digital tool!
The tips in this bundle helped my child develop a healthier mindset about mistakes. No more stressing over every little thing. So thankful!
nice.
If you're looking for something practical and easy to implement, this is it. My child is way more confident and no longer afraid of judgment!
fine
Great, practical mindset tips.
I'm so glad I found this bundle! The guides are simple to follow and really helped me start working with my son right away. He’s already feeling more confident about making mistakes 😊
helpful
It's amazing how much this bundle helped my child with both emotional and social development. He’s feeling better about himself and his friendships.
I can't recommend it enough!
The guides are helpful, but I think they could use a little more customization. My child responded well to the advice, but some of the strategies felt a bit general. Still, it’s been a great resource for tackling social fears and building emotional intelligence!
Very motivating and insightful. 🌟