SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of assortza.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of assortza.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
At first, I wasn’t sure how these digital downloads would work, but wow, they’re everything I was hoping for! My child is more confident and socially at ease.
We've seen such an improvement since using this. Our little one is less scared of the dark now.
These resources are SO helpful! I started using the checklist with my child and have already seen such a shift in their social interactions. 😍
effective
Finally, a product that actually helped my daughter with her fear of failure. She used to cry when she didn’t succeed, but now she’s taking challenges in stride. 🙏
The tools here are really effective for helping kids face their fears. My son is much more open to trying new things, which is a huge win! That said, I wish there were more resources for parents who are looking for extra support. Overall, a very good resource for emotional growth.
nifty
This bundle has been truly transformative for us, can't stress enough how much it's helped with fear management.
Every parent needs this in their toolkit.
This bundle helps kids face their fears head-on. My little one's not scared of thunderstorms anymore 🌩️
Absolutely brilliant concept
This has honestly been so amazing for our family. The guides are a must-have for any parent dealing with a child who struggles with fear and anxiety.
splendid
This bundle has helped me teach my child the importance of self-acceptance. I love seeing them grow in confidence and feel good about themselves!
These guides give you the tools to teach your child how to navigate social fears. If your child struggles with fitting in, this is a MUST.
Exactly what I needed! 💖
We've seen great progress with our daughter thanks to this resource, she even wants to try out for school plays now!
It’s a great resource! I’m happy with the way my child’s fear of failure has reduced. However, I felt some sections could be expanded to dive deeper into the psychological aspects of fear. Overall, still a solid purchase.
exceptional
This bundle helped me understand my child’s fears better than ever. The techniques are incredibly easy to incorporate into our routine, and we’re seeing big changes already.
essential
I’ve been using these resources for a few weeks now, and I can already tell my child is less afraid of failure and being judged. Every parent needs this!
Simple, yet powerful. 💥
So glad I found this! The guide on the fear of judgment was a total eye-opener for me and my son. It’s been a big shift for his confidence.
💪🏼