SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of assortza.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of assortza.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
We're expecting our first child soon and feel much more prepared for those initial car rides home from the hospital after reading through these guides. Can't wait to put it all into practice!
Life-saving tips, so relieved!
The calming techniques work wonders - baby slept through most of the journey 😊
👌
Nice bundle with practical advice and fun ideas - just wish it covered different seasons of travel.
The best travel companion ever.
Digital downloads are super convenient, I was able to start using them right away. 👍
Makes road trips a breeze.
Fantastic resource! Instant access to all guides and checklists made planning our family vacation stress-free.
Great toolkit for new parents but could use more calming techniques. Really helped on our road trip!
love it
I'm an expecting mom and was feeling anxious about future car trips with my baby. This toolkit eased my worries, feel much more prepared now.
Makes traveling with a baby less daunting, especially love the practical car hacks...
Superb
The calming techniques are gold! Baby loves car trips now.👶🚗
The instant download feature is great, started planning our next road trip immediately after purchase. Super convenient!
The hacks in this bundle have made our road trips so much smoother.
🔥
Instant access to the guides is super convenient, especially on-the-go.
No more backseat meltdowns. Hallelujah!
Love the digital downloads, so convenient! Wish there were more toy recommendations though. 😊
A must-have for all new parents. Great advice and tips.
Love how comprehensive this toolkit is - it covers everything from safety to entertainment. It’s like having an expert right there with you on every trip!
Baby loved the toy suggestions! 😊
Fantastic resource for expecting parents - it's eased so many travel worries!.