SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of assortza.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of assortza.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Wow! This 10-in-1 digital guide, eBook and checklist bundle has made my nights so much calmer. It's a must-have for any parent.
Perfect!
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What a lifesaver this bundle has been! The digital guide really helped me understand the importance of safe sleep for my baby.
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I've learned so much from the 10-in-1 guide. My baby sleeps soundly now!
This sleep bundle has made such a difference in our lives. We're finally getting some rest!
Thanks to this guide, my baby sleeps through the night and I can finally get some rest too!
I’m so glad I found this guide! The information is clear, concise, and incredibly helpful. The 10-in-1 guide covers all the essentials, and the checklist helps me stay organized. My baby is sleeping more soundly, and I feel much more relaxed during our bedtime routine. It’s been an amazing experience, and I’m so grateful for this resource! 🌙💤🍼
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The ebook in the bundle is very detailed but still easy to understand – exactly what tired parents need!
I've found the checklist particularly useful - it’s so reassuring to know that we're not missing anything important when preparing our baby's bassinet.
Absolutely brilliant - no more restless nights with this handy toolset at hand. I'm grateful for the peace it brings ✨
Love this digital guide! It's helped me get my baby to sleep through the night. Highly recommended for new parents.
It was great finding all these resources in one place. They’ve made my life much easier and my nights much calmer 🌙
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I can’t thank this guide enough for helping me improve my baby’s sleep! The tips are realistic, easy to follow, and effective. The checklist is super helpful for staying organized and ensuring I’m doing everything I can to create a peaceful sleep environment. My baby is sleeping so much better, and I feel so much more confident as a parent. This bundle is worth every penny! 🛏️✨🌙
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