SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesnโt include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you havenโt received tracking info within 5 days, please contact us.
My tracking says โno information available at the momentโ.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us withinย 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product youโve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of assortza.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of assortza.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message onย Contact Usย page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The checklist included in the bundle was extremely useful, didn't miss anything for a good night's sleep!
I was so relieved to find such an all-inclusive resource. The eBook is packed with invaluable information that's easy to digest.
An absolute must-have for any anxious first-time parents like us. It's well-written and covers all bases ๐
This soothing pack has been a lifesaver! The eBooks are full of practical tips, and the checklist helps me stay organized. I can see a noticeable difference in my babyโs mood, and bedtime is much easier. Such a great resource for new parents! ๐๐๐๏ธ
I've been using this sleep bundle guide with great results. Highly recommend it!
This digital guide was super informative - learnt so many things that I didn't know before. .
My little one loves bedtime now thanks to these resources ๐ฅฐ Great value buy!
I adore this comprehensive guide, ebook and checklist combo that helps ensure peaceful slumber every night!
This bundle gave me confidence as a first-time mom. The information is invaluable!.
The checklist included in the package really helped me make sure everything was perfect for a calm night of sleep ๐
Just what new parents need! This guide made our lives so much easier
satisfied
Just what you need when you're trying to navigate parenthood at 3am... Believe me, it's worth every penny!
This 10-in-1 guide has become my go-to reference for calm bassinet nights. It's comprehensive yet simple - love it!
Thanks to this amazing bundle, my little one enjoys calm bassinet nights now.
Love this bundle! The digital guide is so handy, it's like having a sleep expert in your pocket. ๐ด
What an incredible resource! This bundle has made a huge difference in our daily routine. The guides are easy to read and packed with great tips. The checklist is a game-changer for staying organized. Iโm so thankful for this helpful toolโmy baby is calmer, and Iโm more confident! ๐ผ๐๐
This isnโt just another parenting book; its insights into creating a safe sleeping environment are game-changing โ highly recommend!
I've been using this amazing guide for a few weeks, and Iโm so happy I found it! It offers everything a new parent could need for ensuring their little one sleeps soundly. The eBook is full of helpful tips, and the checklist is a lifesaver. What I love most is the digital guide, which is super easy to follow, even on those sleepless nights. I feel so much more confident in helping my baby get the sleep they need. It truly makes bedtime routines easier and more peaceful for everyone. ๐๐ค๐