SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of assortza.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of assortza.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
just downloaded this bundle and i'm already seeing a difference! my floors look cleaner than they've ever been. the tips are simple to follow and super effective. love it!
Easy
i used to spend hours trying to clean my rugs but not anymore thanks to 'cleaning rugs and carpets like a pro'. no expensive equipment required - just easy-to-follow advice that works.
love the simple cleaning tricks
Avoided costly damage using tips from homeowner's guide.
wow, just wow 🤩 never knew keeping floors fresh could be this effortless. goodbye hours of scrubbing!
👍
My carpets have never looked better.
i've got hardwood, tiles, and carpets in my home. finding one guide that covers all is amazing! each type of flooring gets its own special treatment now.
It's amazing how such small changes in my cleaning routine have made such a big difference The guides are easy to follow and the results speak for themselves
A homeowner’s ultimate manual for perfect floors – couldn’t ask for more
The expert advice provided is top-notch—I’ve learned tried-and-true methods that keep my home looking its best without breaking a sweat
this digital download has changed how I see floor care—it's not as hard as I thought. The tricks are easy and don't require fancy equipment.
I liked how it covers multiple floor types, but I hoped for more advanced stain removal techniques.
👏👏👏
If you're like me who wants sparkling clean floors without spending hours cleaning then this pack is what you need It's got some real practical advice
I appreciate that the advice focuses on prevention instead of constant deep cleaning. My tile floors already look better. I just wish there were a few more examples of handling really stubborn, set-in stains on older surfaces.
The checklist is a real help.
tired of spending too much time scrubbing your floors? grab this digital download! it’s packed with expert advice that actually works
Awesome
this is just what i needed! the tips in these guides are practical and effective - my hardwood floors are shining like new again.
as a busy homeowner, finding time for deep cleaning is tough. these guides have made maintaining my floors so much easier.
cleaning rugs like a pro? yes, now i can say that! the tips in this bundle are straightforward and effective.
i was pleasantly surprised by how much I learned from these guides! they offer great techniques for taking care of any type of flooring in your home
these guides aren’t just informative—they’re also super engaging to read through