SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of assortza.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of assortza.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Simple system that fits easily into busy days.
The Floor-Saving Checklist for Every Home has become an essential part of our cleaning routine It really does help you stay on top of everything preventing long-term wear and tear
Love the simple tricks, my floors are cleaner with less effort! 😄
If you're tired of constantly battling dirt like I was, give these routines a shot—they really do work wonders for your flooring
I was tired of battling dirt and stains, but not anymore with this bundle!
Love the time-saving routines, my floors have never looked better!
The daily shine routine really keeps my hardwood looking fresh, though a few tips were things I already knew.
Who knew maintaining clean floors could be this easy?
made my hardwood shine effortlessly
The floor care techniques are simple and effective. No more stains on my hardwood!
Impressive
Floors looking fresh and beautiful without any hassle – what's not to like?
who knew that maintaining spotless rugs could be so straightforward? no professional cleaners needed here 😎
i found the checklist particularly helpful—it keeps me on track with my cleaning routine and prevents wear on my precious wooden floors
the smart homeowner’s guide is packed with useful advice that helps prevent costly damage to floors. definitely worth checking out!
I’m amazed at how much time these routines save me—I can finally spend less time cleaning and more time enjoying my home
time-saving routines are a blessing
Great for busy homeowners like me.
rugs have never looked better
I like how realistic the routines are. Nothing feels complicated or expensive. It’s clear this was designed for busy people who don’t want to spend hours cleaning. I would have loved a few more “pro-level” tricks for heavy traffic areas, but overall it’s dependable and helpful.
i love how versatile this bundle is! whether it's tiles or carpets, there are tricks to maintain all types of floors in my home
Great routines, wanted more.
I never thought I'd say this but caring for my floors has become quite enjoyable since getting these digital downloads They cover everything you need without any complicated procedures
as a busy homeowner, i'm always looking for time-saving routines. this bundle has been a great help to me. it's simple and efficient ways have made maintaining my floors so much easier.
Wow