SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of assortza.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of assortza.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This resource isn't generic at all, it's tailored just for indoor cats like mine. So many fresh ideas
The practicality of these guides is outstanding! They've made playtime both exciting and simple to incorporate into our daily routine.
Love!
This ebook is a treasure trove of fun activities for indoor cats. Never seen mine so engaged.
As a long-time cat owner, finding new ways to keep your pet engaged can be challenging. This bundle has provided me with fresh ideas that both my feline friend and I thoroughly enjoy!
These resources have truly transformed my indoor kitty's daily routine into an adventure, so fun!
this isn't just about having fun; there's meaningful activity involved too which improves their overall well-being significantly 💖
I was skeptical at first about getting a digital download for my cat's playtime but boy did it work wonders! The checklists are super handy and have made our daily routine way more fun.
The checklist of enrichment ideas is awesome! Never running out of ways to keep my cat engaged indoors anymore.
downloaded this bundle last week and i must say, it's been a real treat for my kitty. the variety of indoor enrichment ideas have kept her active and entertained. she loves the new games we've introduced into our daily routine
What surprised me most about this product was how tailored the content felt for indoor cats specifically. Every suggestion seemed perfect for my little furball who spends most of her time inside our apartment
this bundle doesn't just provide entertainment; it also promotes better physical and mental wellbeing for your pet which is amazing if you ask me
My favorite thing about this product is its emphasis on creating meaningful activities rather than just simple games. Now every moment we spend together contributes positively towards their well-being
Our indoor cat has become much more playful since we started using these guides, health seems improved too!
The enrichment checklist gave me fresh indoor play ideas, though a few suggestions felt a bit similar to each other.
This bundle is perfect for anyone with an indoor feline friend
I appreciate how tailored the content feels - it’s not generic like other resources out there. It truly helps me create an enriching environment for my beloved pet.
No more bored cats at home thanks to these checklists
Loving the insights from professionals in this eBook - helped me understand how to make playtime meaningful.
I appreciated the expert advice in the eBook, but I wish it included more real-life examples from different cat personalities.
Wow, the expert insights in the eBook are spot on. I've learned so much about keeping my cat entertained.
The Active Cat Bundle has made a huge difference in our lives. Not only does it provide numerous creative ways to entertain your cat indoors, but also offers professional advice on making them more active, thus improving their health.
This product may seem ordinary at first glance but trust me when I say its impact goes beyond surface level enjoyment- It significantly contributes towards improving mental wellbeing of cats too!
this digital download is exactly what I needed for my fur baby! it's practical, fun, and most importantly, effective in getting my cat moving around more often. love how easy it is to access from any device.
I found the bundle somewhat helpful, especially the checklist format which keeps things organized. That said, many ideas are things I was already doing, like rotating toys and short play sessions. I was hoping for more innovative enrichment concepts or deeper behavioral explanations tailored to different activity levels.