SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of assortza.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of assortza.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This bundle definitely helped me structure my indoor cat’s routine better. The checklists are practical and easy to follow. Some sections overlap slightly, but overall it gave me motivation and plenty of inspiration to keep my cat mentally stimulated.
this product is perfect for anyone looking to add some excitement into their cat's daily routine. the checklists have made playtime more engaging and enjoyable, both for me and my feline friend.
Love this bundle! My cat's never been more active and happy. It’s simple to use too.
The checklists are great reminders to keep things exciting at home for our feline friend 🐱
If you want your cats to be happy, healthy, and active then this bundle is perfect for you! It provides everything needed to ensure they have enough physical activity indoors.
my feline friend seems much more engaged since i started using these resources. the checklist ensures there are plenty of stimulating activities at home which makes playtime super exciting!
I’ve tried other enrichment guides before, and this one feels more organized. The eBook explains activity balance really well, although a few parts could be more concise. Still, it made a noticeable difference in how engaged my cat is during the day.
Great ideas, slightly repetitive.
I'm seeing improvements in my cat’s health already. These tools are creating such a positive environment for them
Makes daily routines exciting for both of us, couldn't be happier
Downloaded yesterday, already seeing results. Cat is more playful.
This digital download was a breeze to use on all devices!
This bundle really does what it says - it makes your cat more active! It’s not just about playing; they get meaningful activities that keep them engaged. If you love your pet as much as I do mine, you'd want to give this a try.
i'm so impressed with how well thought out this digital download is. it's clear that it was designed by people who truly understand cats and their needs. plus, having access to everything on any device makes it super convenient!
just downloaded this bundle and wow, it's full of fantastic ideas. my cat is more active than ever before, all thanks to the checklists and guides provided. they're so easy to use too!
I was looking for ways to keep my indoor cat entertained when I stumbled upon this bundle. Its detailed checklist helped me create an environment that keeps my pet stimulated all day long.
My indoor kitty is now so active and healthy. Love it!
Not your average cat guide! It really dives deep into what kind of fun works best for them.
Helpful bundle, needs more examples.
If you want an easy way to boost your pet's activity level - this bundle delivers exactly that
Wow
Fantastic ideas for indoor fun with the furball!
The eBook included in the package offers expert insights on how much fun your cat really needs. It's very informative and helpful, especially if you're new to owning a pet like me.
the ebook included in this package really opened my eyes about what kind of fun activities are best for cats. now i know exactly how much exercise she needs each day!
Saw an improvement in my cat’s health – she's much livelier now.