SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of assortza.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of assortza.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This bundle has everything you need to keep your dog looking their best. Easy-to-follow guides, checklists, even an eBook on overall pet care. Highly recommend.
Grooming at home made easy and efficient with this.
Best grooming guide ever, saved me tons of money!
Overall, the “Dog Grooming Bundle for Professional Results at Home” is very informative and helpful, especially for first-time groomers. I love the detailed steps in the guide, but I found some of the instructions a bit overwhelming at first. It would be nice if there were quick tips or summaries for each step to make it more digestible. Still, the eBook and checklist made my grooming sessions much smoother. Would recommend, just be patient!
Love the expert advice, I'm grooming like a pro now!
I've never groomed my dog before but with these resources, I feel confident doing it myself now.
The checklist ensured I had all the tools for the job - no more second guessing or last-minute pet store runs.
The in-depth eBook included in this pack offers invaluable tips on maintaining my pet's health between sessions — an aspect often overlooked but super important! So happy with these resources; they've truly helped me achieve professional results right from home
The “Pawfect Tools” checklist ensures that I'm always prepared before starting a session – such a time saver!
This bundle makes home grooming a breeze!
This grooming kit has been a lifesaver. My pup looks professionally groomed without the hefty price tag. Plus, it's so convenient!
Saved a lot on grooming appointments. Great value for money.
Can't believe how easy it was to learn new techniques from these guides. They've transformed our at-home grooming routine completely 😊
impressive
This digital bundle has transformed our grooming routine. Quick access, easy to understand, and comprehensive.
The tailored advice really works, it's not generic stuff.
helpful
First time grooming my dog, felt like a pro with these resources. The eBook is super informative!
This bundle is perfect for my curly-coated pup 🐶🐶🐶🐶🐶
As a seasoned pet parent, I still learned new tricks from this bundle. It's user-friendly even if you're already familiar with grooming techniques.
Made for all experience levels, even beginners like me.
Super handy having all the tools listed out in one place. Makes preparation so much easier.
Loving the checklist, keeps me organized and prepared.
Saved a fortune on grooming costs👌
Love how this bundle has simplified grooming my dog at home. The guide, checklist, and eBook are a perfect combo for a newbie like me. Saved some bucks too! 🐾