SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of assortza.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of assortza.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Playdates used to stress me out, but not anymore thanks to the safety eBook!
My furry friends love their new lifestyle! Thanks to these resources, they're living comfortably at home with reduced stress levels during social times.
nice
⭐⭐⭐⭐⭐
My pets are living their best lives now, thanks to this bundle's practical advice and easy-to-follow checklists! 😍
The interactive checklists are great; they've really helped streamline our routine.
The Total Pet Comfort Living Bundle offers useful information, but I was expecting more detailed guidance, especially in the eBooks. The "Pet Playdate Safety" section is basic and could use more specific examples of what to do in different situations. The checklist feature was nice but didn’t offer much beyond the obvious. While the guide helped me improve my home for my pets, I still feel like there's room for more comprehensive advice.
Made daily routines so much easier 😊
A major plus of this set is its practicality - real-world advice that can be implemented immediately, not just theory
I've seen such an improvement in my pet’s comfort since using this bundle!
The checklists are so easy-to-follow; they keep me organized in ways I didn't think were possible before downloading this bundle. They guide you through setting up your home and crafting perfect routines for your pets—I feel like I'm finally on top of everything!
This bundle isn’t just informative, it’s also actionable which I love! Been able to implement changes straight away that have resulted in happier healthier pets at home 💕💕💕 Highly recommend downloading if you want your pets living their best lives!
helpful
I'm usually quite disorganized but these checklists are keeping me on track with all the pet care tasks 📝 Easy-to-follow and very detailed; they've made looking after multiple pets much less stressful.
Made playdates stress-free, awesome advice.
I'm so glad I found this resource. The checklists have made organizing my pet care routine effortless!
eBooks filled with practical tips 👌
The daily routines guide has improved our pet's health noticeably. 👍
A must-have for any pet parent. It covers all bases from home setup to playdate safety.
Love how this bundle helps me create a cozy space for my fur babies! The guide is full of smart and stylish ideas that are also budget-friendly 👍
Daily routines guide is gold.
worthwhile
Been a pet owner for years and still learned new things from this bundle
We've had some really successful playdates thanks to the safety eBook included in this set, no more worries about accidents or mishaps.
love the stylish pet-friendly tips! 😍