SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of assortza.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of assortza.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Aside from saving me loads of time during busy weeks, this bundle also helps save money by reducing food waste since you only thaw out what you need when you need it. Plus, all these recipes can be customized according to your preferences or dietary needs which makes it truly versatile 👌 It really doesn't get any better than that.
The versatility of these recipes is amazing! Whether you prefer chicken or beef, there's something for everyone here. And best part? You can adapt them according to your dietary needs or taste preferences.
I appreciate how versatile these recipes are. They're easily adaptable according to personal preferences or dietary needs which makes them suitable for everyone in the family
Love this bundle! It's perfect for someone like me who's always on the go 🏃♂️
What sets this apart from other meal planning resources is its practical approach towards cooking. The dishes like chicken casserole and beef stew are not only hearty but also freeze well without losing texture or taste.
These recipes are not only mouthwateringly good but also versatile enough to suit different dietary needs which is great as we have several picky eaters at home
Great meals, slight repetition.
The chicken casserole guide in this bundle is top-notch! It provides detailed instructions and even variations to try out - all freezer-friendly. My family loves the casseroles I've made using these recipes!
The convenience of having pre-prepped comfort food on hand cannot be overstated! This bundle delivers exactly what it promises: stress-free dinners that don't compromise on taste or nutrition.
Excellent freezer meals, though seasoning needed small adjustments.
Dietary needs accommodated with customizable recipes!
Beef stew turned out rich and comforting, but prep took slightly longer than I expected on my first try.
The beef stew recipe is a winner - it freezes well and tastes amazing when reheated.
I highly recommend this bundle to anyone looking to simplify their meal planning process. It's a comprehensive guide that offers tried-and-true recipes which are easy-to-follow and delicious!
This bundle is so practical! No more stress about what to cook each day. Plus, all recipes are adaptable to fit our family preferences. Highly recommend
Bought this as a gift for a friend who’s always complaining about being too busy to cook good meals - she absolutely adores it now! She says her favorite part are those step-by-step instructions that make everything seem so simple even with her limited cooking skills 😊
Love the time-saving aspect, meals ready to go!
I enjoyed the structure of the guides, especially the checklist approach for prepping and freezing meals efficiently. The beef stew recipe is a keeper in my house. Some ingredient lists felt a little long at first glance, but once organized, everything came together smoothly.
What a fantastic resource! The meals are comforting, delicious, and so easy to prepare. With the handy guides and checklists included, I've been able to save both time and money by preparing my meals ahead of time. It's ideal for anyone with a busy schedule who still wants to enjoy home-cooked meals.
The time-saving aspect of these freezer-friendly meals is just amazing, truly appreciated by us busy folks.
As someone who is constantly on the go, I found this bundle to be an absolute godsend. The comfort food recipes are not only delicious but also incredibly easy to prepare and freeze for later use. No more worrying about what's for dinner after a long day at work - just heat up one of these freezer-friendly meals and you're good to go! It's such a relief knowing that I always have homemade food ready in my freezer.
Loving these comforting, freezer-friendly recipes.
As a busy professional, this bundle has been such a blessing. Having tasty home-cooked meals at hand whenever needed allows me to focus more on work without worrying about dinner plans.
I'm absolutely loving this bundle! As someone who is always on the go, these freezer-friendly recipes have made my life so much easier. I can now spend less time in the kitchen and more quality time with my loved ones.
Seriously, stress-free meal planning.