SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of assortza.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of assortza.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
What a fantastic resource! This bundle has been an absolute blessing for my busy weeks. The comfort food recipes are not only delicious but also super easy to prepare and freeze. It's like having a home-cooked meal ready whenever you need it.
Saving money with homemade options instead of ordering takeout, thanks to this 3-in-1 guide!
Absolutely thrilled with this purchase! It has saved me so much time during the week and also reduced my grocery bill since I can plan ahead more effectively now.
Just downloaded this bundle and I'm already loving it! The comfort food recipes are so easy to follow, perfect for a busy person like me. Plus, they're all freezer-friendly which means less stress during the week.
The step-by-step instructions are clear and beginner-friendly, which I appreciated. My casseroles froze beautifully and reheated well. I just wish there were more spice variation suggestions for those who prefer bolder flavors in comfort food.
As someone who enjoys cooking but often doesn't have the time, this collection is perfect. The beef stew recipe freezes beautifully, making it ideal for those days when you're too busy or tired to cook from scratch.
These recipes are not only tasty but also super easy to follow. A big thumbs up
If you're someone who values homemade food but struggles with time, this is your solution!
Seriously, where has this been all my life? Less stress over meal planning = happier me
😎
The customizable nature of these recipes is a big plus point for me since everyone in my family has different dietary needs. Being able to adapt these dishes without compromising on taste or convenience makes them suitable for any lifestyle.
Wow, these recipes have seriously upped my meal prep game. They're not just convenient and time-saving but also super tasty and comforting. My whole family loves them.
This bundle has been a real stress-reliever. I can now focus on other things instead of worrying about meals.
If you're looking for practical ways to save time and money without compromising on taste or nutrition, this bundle is it! It's helped me simplify meal planning while ensuring we always have homemade meals ready when we need them most.
Saved time, though instructions felt repetitive.
No more last-minute meal stress.
I've always struggled with meal planning, especially during hectic work weeks. But this guide has made everything so much simpler. Now I have nutritious meals prepared ahead of time, which saves me both money and stress.
If you're looking for practicality in your cooking routine then look no further than this amazing collection of recipes! They're not only hearty but also versatile enough to be adapted according to personal preferences or dietary needs which makes them suitable for everyone in the family.
The chicken casserole guide was incredibly helpful, though I wish there were a few more vegetarian-friendly freezer options included.
Busy schedules? This bundle is the answer.
The checklists included are super handy too making sure nothing falls through cracks when preparing meals ahead of time
I've tried other meal prep guides before but they never quite hit the spot like this one does. The chicken casserole guide is particularly amazing - it taught me everything I need to know about making casseroles that are perfect for freezing and reheating later! And let's not even get started on the beef stew recipe...it's heavenly 😍
Nutritious recipes that freeze well - win-win situation.
Great for busy weeks! Made my favorite comfort foods in advance and stored them, saving time and money.