SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of assortza.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of assortza.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This is exactly what I needed in my life! With my hectic schedule, having meals ready to go in the freezer has been a huge help. The chicken casserole guide alone is worth it - so many delicious variations!
Okay recipes, limited variety.
I've found that these recipes save me both time and money. No more last-minute takeout orders because I didn’t know what to cook – now I just pull something out of the freezer!
This meal prep system has truly made my life simpler. As someone who’s always running around, having delicious homemade meals ready in the freezer is a game-changer.
The checklists included with each recipe make the process even simpler; they’re really helpful especially if you're new to meal prepping or cooking in general.
This bundle has made my life so much easier. With these freezer-friendly meals, I always have a comforting homemade dinner ready to go no matter how hectic my day gets. Plus, they're all super tasty!
The beef stew recipe is one of my favorites from this bundle. It retains its rich flavor even after freezing and reheating - perfect for those cold nights when you need some comfort food but don't have time to cook.
I'm all about saving time and money, and these freezer-friendly meals do just that!
Just got my hands on this freezer-friendly meals bundle, and it's been a real treat! The recipes are straightforward and easy to follow. I love the chicken casserole guide - so many variations, I can't wait to try them all! 🍲
If anyone's looking for an effective solution for stress-free dinner planning during busy weeks, then look no further than this ingenious set of freezer-friendly recipes, guides and checklists. It’s a must-have for any home cook!
This 3-in-1 bundle offers practical benefits that go beyond just providing recipes - it truly simplifies your life by reducing kitchen stress and freeing up more time for other important things.
I'm not an experienced cook but these guides are very user-friendly and full of helpful advice. The beef stew recipe freezes beautifully and tastes amazing - it's now a staple in our house.
No more last-minute dinner panic.
I love that I can tweak the recipes to my liking – they’re versatile and cater to everyone’s taste buds.
As a working mom, I really value anything that reduces dinner stress, and this bundle delivered on that promise. The comfort food recipes are reliable and filling. A couple dishes leaned a bit heavy for our taste, but adjusting portions helped. Overall, it’s practical and thoughtfully organized.
Great time-saver, meals are ready instantly!
This bundle isn't just about recipes, it's a whole approach to meal planning. It’s helped me have more time for the things I love while still enjoying delicious homemade food. Highly recommend!
Helpful concept, but flavors felt slightly predictable.
The beef stew recipe...so good! Warms you up instantly after a busy day 🥘
Seriously good chicken casserole guide included.
The chicken casserole guide is pure magic! It has everything you need to know about making the perfect casserole that you can freeze for later. Plus, there are tips and variations that have taken my casserole game to new heights!
I've tried other resources before but nothing compares to this one in terms of quality and ease-of-use. These aren't generic plans; they're hearty dishes that freeze well without losing flavor or texture – just heat and serve!
Beef stew turned out rich and comforting, but prep took slightly longer than I expected on my first try.
The checklists are super helpful for staying organized.
Beef stew was hearty and satisfying.