SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of assortza.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of assortza.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
If you're tired of messy pet supplies like me, get your hands on this guide ASAP. It’s perfect for busy pet owners who want stress-free organization.
who knew organizing my pet’s supplies could be this fun? the best part is the creative storage solutions. now, my pet’s things are not just organized but look neat too. time-saving, super practical, and a huge stress reliever. 👌🏼
I've finally got control over the mess with these tips. My home feels neat and tidy now—so happy 😊
No more hunting for cat toys.
The cleaning tips have kept my pet’s belongings in great condition. It even works well with multiple pets like mine 👍
Finally found a system that works for organizing my pet supplies! This bundle has made it so much easier to keep everything neat and tidy. Love the cleaning tips too, really handy.
Just got this pet organization guide and it's already making a huge difference! The tips are easy to follow, saving me so much time. No more hunting for leashes or toys!
Makes finding pet supplies easy peasy 🐾
The cleaning and storage guides are super helpful, my pet’s items have never been in better condition.
This bundle made cleaning pet stuff a breeze 😊
This is a must-have for any pet owner. Easy to use and very practical.
wish I'd found this sooner, no more hunting for leashes and treats.
Love how this bundle helps keep my pet's things organized and easy to find. No more digging through piles of toys!
This system really works for busy pet owners like me. Easy to use, practical tips, and I can find everything now.
the smart guide on reducing clutter was truly enlightening; made storing all of my cat's toys easier than ever before.
Honestly didn’t think organising pet supplies could be this straightforward until I tried out these guides. Now my home is clutter-free; finding what I need when I need it has become effortless!
It's digital too so could get started immediately from anywhere. Perfect for busy people like me!
this 3-in-1 approach is different but it works wonders 👍
It doesn't matter if you have one or multiple pets, the strategies here work wonders in decluttering your space.
recommend
A must-have for busy pet parents like me.
love how easy it is now to find Fido's toys!
I've tried other guides but this one stands out with its easy-to-follow instructions - it's made such a difference in our home!
good system, but could include more storage options.
The practicality of this 3-in-1 bundle cannot be overstated! It's helped me create an organized space for my pets' things which was previously impossible with just bins.