SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of assortza.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of assortza.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Just got this bundle and WOW! It's like having a pet expert right at my fingertips. The checklist alone is a lifesaver, helps me keep track of everything I need to do for my fur babies. And the tips on creating a pet-friendly home? Priceless! 😍
Loved the stylish ideas for pet-friendly homes.
practical
I'm so pleased with the playdate safety tips provided. Now I can let my dog socialize without any worries.
As someone who recently adopted a pet for the first time, I found the eBook on daily routines super helpful. It's given me solid advice on feeding, exercise, and mental stimulation for my fur baby. Can already see improvements in his overall health
Decent, but not very detailed
Useful, but needs refining
I've learned so much from these eBooks about hosting safe playdates for pets.
amazing🔥
The daily routines eBook is a lifesaver. My pets are healthier and happier now.
The checklists are super helpful, keeps everything in order.
Love the stylish ideas in this bundle, my home feels cozier for me and my pets!
satisfactory
The advice on managing playdates in this bundle is top-notch. Now I feel confident when socializing my pets with others knowing they're safe and having fun too!
Since I got this bundle, my home has become a real pet paradise. The guide for creating a pet-friendly environment is full of practical and stylish ideas that both me and my pets love! It's budget-friendly too, which is always a plus. Now I know how make every corner cozy and safe for my furry pals.
This resource is perfect if you want healthier, happier pets (who doesn't?). From setting up your home to planning their day-to-day life...it covers all bases. Plus, no more stress during playdates thanks to their safety tips!
fair
transformed my home into a pet paradise.
Love this bundle! My pets are happier and healthier now 🐾
Made my home a pet paradise, so easy!
I’m not usually one to rave about checklists but these ones have been so handy in organizing everything from setting up my home to establishing daily routines for my pets - makes life so much easier!
Finally, a resource that covers pet comfort and safety. So helpful.
This pack really helped me improve the daily routines of my pets. From feeding to exercise, it covers everything you need to keep your pet healthy and happy. The mental stimulation tips are also super useful - noticed positive changes in their behavior almost immediately!
The eBook on playdate safety was an eye-opener! Never knew there were so many things to consider when socializing pets. Now I feel more confident about letting them have fun with other animals without worrying about accidents or mishaps.
Best purchase for my pet's comfort!